Your privacy matters to us — learn how we collect, use and protect your data
NextGen Global Astro Pvt. Ltd. ("Astroyogi", "we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share and protect information about you when you use our website, mobile applications and all associated services (collectively, "Services").
This policy applies to all users of Astroyogi's platforms worldwide. By using our Services, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our Services.
We collect several types of information to provide and improve our services:
| Data Type | What We Collect | Purpose |
|---|---|---|
| Account Data | Name, email, phone, gender, password | Account creation & authentication |
| Birth Details | Date, time and place of birth | Kundli generation & horoscope |
| Payment Data | Transaction ID, wallet balance, recharge history | Billing & fraud prevention |
| Usage Data | Pages visited, features used, session duration | Platform improvement & analytics |
| Device Data | IP address, browser type, OS, device ID | Security & personalisation |
| Communication | Chat transcripts, call records, feedback | Quality assurance & disputes |
| Location Data | Current location (with permission) | Panchang & local muhurat |
We collect this information when you register, use our services, make purchases, contact support, or interact with our platform in any way.
The information we collect is used to:
We do not sell your personal information to third parties. We may share your data in the following limited circumstances:
All third parties we share data with are contractually obligated to maintain appropriate security measures and use your data only for the specified purpose.
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, keep you logged in, understand how you use our services and deliver personalised content.
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our services.
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. These measures include:
We retain your personal data for as long as your account is active or as needed to provide services. Specifically:
You may request deletion of your account and personal data at any time. We will process such requests within 30 days subject to legal and regulatory requirements.
You have the following rights regarding your personal data:
To exercise any of these rights, contact us at privacy@astroyogi.com. We will respond within 30 days.
Our platform may contain links to third-party websites, apps or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform.
Third-party services we integrate with include payment gateways, analytics providers, cloud infrastructure providers and communication tools. Each has their own privacy practices which we cannot control.
Astroyogi's services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take immediate steps to delete such data from our systems.
If you believe we have inadvertently collected information from a minor, please contact us immediately at privacy@astroyogi.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make changes, we will update the "Last updated" date at the top of this policy.
For significant changes, we will notify you via email or a prominent notice on our platform before the changes take effect. Your continued use of our services after the effective date constitutes acceptance of the revised policy.
If you have questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:
We take all privacy enquiries seriously and will respond to your request within 30 working days.
